Self-Exclusion Guide for Best Konjo Bet Users in Ethiopia

What Is Self-Exclusion?

Best Konjo Bet self-exclusion is a request to block or restrict your betting account so that you cannot continue normal betting activity during the selected exclusion period. It is a serious account protection tool for people who want to take a break from betting or close betting account access.

Self-exclusion is different from logging out, deleting the app or simply deciding not to bet for a few days. It is also different from setting deposit limits, session reminders or other betting account limits. Those tools may help you manage activity, while self-exclusion is intended to prevent normal access to betting features for a defined time or on a permanent basis.

When Should You Consider Self-Exclusion?

There is no shame in using gambling control tools. You may wish to consider temporary self-exclusion or permanent self-exclusion if any of the following feels familiar:

• You are betting with money needed for bills, rent, transport or food.
• You are trying to win back losses by placing more bets.
• You are hiding betting activity from family members or friends.
• You feel stress, guilt, anger or regret after betting.
• You have tried to stop but keep returning to betting.
• You are using borrowed money to place bets.
• You are betting during work, study or important family time.
• Betting no longer feels like entertainment.

If one or more of these signs applies to you, restricting your betting account can be a practical next step. You can also learn about other support tools on our Responsible Gaming page.

Temporary vs Permanent Self-Exclusion

Temporary self-exclusion

Temporary self-exclusion restricts account access for a fixed period. It may be useful when you need a short cooling-off break or a longer pause from betting. During this time, normal betting access should be restricted. The exact processing time and available exclusion periods should be confirmed by Best Konjo Bet support.

Permanent self-exclusion

Permanent self-exclusion means asking Best Konjo Bet to close or block betting access indefinitely or permanently, subject to internal policy and applicable compliance requirements. This option is intended for users who do not want to return to betting services.

Permanent self-exclusion may not be reversible, or it may require a strict review before any future access is considered. It should not be selected unless you understand that the restriction may have long-term consequences for your account access.

How to Request Self-Exclusion

1. Log in to your Best Konjo Bet account if access is still available.
2. Go to account settings, the responsible gaming area or the support section.
3. Choose “Self-Exclusion” or “Account Restriction.” If you cannot find the option, contact support.
4. Select the type of restriction you want: temporary or permanent.
5. Review the information carefully and confirm your request.
6. Wait for confirmation from Best Konjo Bet before assuming the restriction has been applied.
7. Do not create another account or attempt to bypass the restriction.

If you cannot access your account, use the official channels on the Contact Us page. Tell support that you want to request a Best Konjo Bet account restriction and provide the account details you have available.

What Information May Be Needed?

To protect your account and process the request correctly, support may ask for:

• Your full name;
• Your registered phone number or email address;
• Your account ID, if available;
• Your date of birth or other identity confirmation;
• The exclusion period you are requesting; and
• Confirmation that you understand the restriction.

Support may request identity confirmation to protect the account. Please use official support channels and avoid sharing account details with anyone who is not authorised to assist you.

What Happens After Self-Exclusion Is Applied?

Once self-exclusion has been applied, your account should no longer be available for normal betting activity. Depending on the type of restriction, this may include the following:

• You should not be able to place bets.
• Deposits should be blocked.
• Promotional offers and bonus messages should stop where technically and legally possible.
• Active bonuses may be cancelled in line with the Terms and Conditions.
• Any withdrawal of an eligible remaining balance will be handled under account verification, payment method rules and applicable terms.
• Support may remain available for questions about account closure, balances, verification and documents.

Self-exclusion does not guarantee instant withdrawals or access to every balance amount. Withdrawals depend on verification requirements, payment-channel rules and the applicable terms. For information about how account information is handled, please read the Privacy Policy.

Can Self-Exclusion Be Cancelled Early?

Self-exclusion is designed to protect users who need to stop or limit betting access. For that reason, early cancellation may not be available.

If a cancellation or future account review is allowed under Best Konjo Bet policy, it may require support review, identity confirmation and a cooling-off period. You should not expect a quick reactivation of a self-excluded account. The exact rules should be confirmed with support before you submit a request.

Account Access, Login and App Restrictions

During an active self-exclusion period, you may be unable to use normal betting features through the website, mobile app and other account-based services. This should include login-based betting, app betting, live betting and game sections.

For clarity, restrictions may affect services accessed through the Best Konjo Bet login, the Best Konjo Bet app, Best Konjo Bet live, Best Konjo Bet games and Best Konjo Bet keno. These references are provided to explain the scope of account restrictions, not to encourage use of betting services.

Other Responsible Gaming Tools

Self-exclusion may be the right choice when you need a strong restriction. If you are not ready for full exclusion, or if you want additional protection after returning from an approved break, other tools may help you manage your activity:

• Deposit limits;
• Loss limits;
• Session reminders and reality checks;
• Time-outs;
• Marketing opt-out options; and
• Full account closure.

Availability of these tools may vary. Visit Responsible Gaming for current information, and see the Age Restriction Policy for age-related account rules.

Legal and Regional Notes for Ethiopia

This page provides general information and is not legal advice. The availability of betting services, account tools and restrictions may depend on Ethiopian law, licensing status, regional access rules, operator policy and payment-channel limitations.

For further background, please review the pages on Legal Status in Ethiopia, License & Regulation, State / Regional Restrictions and the Disclaimer.

Support and Urgent Help

If you feel unable to control your gambling behaviour, stop using betting services and speak with someone you trust. You may also wish to contact a qualified support organisation or healthcare professional for confidential guidance.

If you believe you may harm yourself or someone else, seek urgent local emergency help immediately.

For account-related help, including how to restrict betting account access, contact Best Konjo Bet through the official Contact Us page.

Frequently Asked Questions

What is self-exclusion on Best Konjo Bet?

It is a request to block or restrict your account so you cannot use normal betting features for a selected period or permanently, subject to Best Konjo Bet policy.

How do I request temporary self-exclusion?

Use the responsible gaming, account settings or support area after logging in. If the option is not visible or you cannot access your account, contact official support.

Can I permanently block my Best Konjo Bet account?

You can request permanent self-exclusion or account closure. Whether and how the request is applied depends on internal policy and applicable requirements.

Can I cancel self-exclusion early?

Early cancellation may not be available. If policy allows a review, it may require identity confirmation, support assessment and a cooling-off period.

What happens to my balance after self-exclusion?

Eligible balances and withdrawals are handled under verification, payment method rules and the applicable Terms and Conditions. Self-exclusion does not guarantee an instant withdrawal.

Will I still receive bonus offers?

Promotional and bonus messages should stop where technically and legally possible. Any active bonuses may be cancelled under the applicable terms.

Who can I contact if I need help?

Use the official Contact Us page for account support. For broader safety information, visit Responsible Gaming.